Search results: 1253

Show all 1253

PKA_Polmed Call Centre & Back Office_August 2023

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: SOP, Work Instructions, Scheme Policies & Procedures, Policies
Target Audience: Team Leaders, Call Centre Agents, Clerk: Claims Assessors, Agents: Email Correspondence, Back Office Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Call Centre & Back Office_December 2023

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: Polmed Benefits and Scheme Rules Changes 2024
Target Audience: Team Leaders, Call Centre Agents, Clerk: Claims Assessors, Agents: Email Correspondence, Back Office Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Call Centre & Back Office_January 2024

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: Polmed Benefit and Scheme Rules Changes 2024, Polmed Annexure E - Preventative Healthcare Benefits 2024
Target Audience: Team Leaders, Call Centre Agents, Clerk: Claims Assessors, Agents: Email Correspondence, Back Office Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Call Centre & Back Office_June 2023

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: SOP, Work Instructions, Scheme Policies & Procedures, Policies
Target Audience: Team Leaders, Call Centre Agents, Clerk: Claims Assessors, Agents: Email Correspondence, Back Office Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Call Centre & Back Office_March 2023

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: SOP, Work Instructions, Scheme Policies, SPN Procedures
Target Audience: Call Centre / Back Office Agents, Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Call Centre & Back Office_November 2023

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: AfroCentric Protection of Personal Information Policy
Target Audience: Team Leaders, Call Centre Agents, Clerk: Claims Assessors, Agents: Email Correspondence, Back Office Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Call Centre & Back Office_October 2023

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: Polmed hearConnect, SAOPA Communication & One Mind
Target Audience: Team Leaders, Call Centre Agents, Clerk: Claims Assessors, Agents: Email Correspondence, Back Office Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Call Centre & Back Office_September 2023

Category: PKA_Call Centre & Back Office
Skill Level: Basic
System/Tool Relevance: CMM & HBM
Target Audience: Team Leaders, Call Centre Agents, Clerk: Claims Assessors, Agents: Email Correspondence, Back Office Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

PKA_Polmed Case Management March 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA April 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA April 2024

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA August 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA December 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: Ums Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA February 2024

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA January 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS/Nexus
Target Audience: Case Managers
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA January 2024

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA July 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA June 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA March 2024

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma

PKA_Polmed Case Management PKA May 2023

Category: PKA_Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma
Show all 1253