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BonCap_PKA_May 2023

Category: PKA_BonCap
Skill Level: Basic
System/Tool Relevance: Work Instructions, SOP, Policies, SPN Procedures
Target Audience: Health Admin Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas

Bonitas _aPMB Clinical PKA April 2023

Category: PKA_aPMB Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

Bonitas _aPMB Clinical PKA January 2024

Category: PKA_aPMB Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma

Bonitas - Basics of Underwriting 2023

Category: Skills Development
Skill Level: Basic
System/Tool Relevance: Nexus
Target Audience: Bonitas Agents
Course Duration: 1 hour
Course Owner/Facilitator: Gerda Kuys

BONITAS 2021 Product

Category: Non-clinical: Call Centre
Skill Level: Basic
System/Tool Relevance: NEXUS
Target Audience: Call Center Agents
Course Duration: 1hr
Course Owner/Facilitator: Nambitha Mfene

Bonitas 2022

This module gives an explanation and guideline of the medical option which the member has chosen which includes:                                                              

  • Various benefits which are paid from risk, day to day benefits or savings 
  • Exclusions
  • Provider Networks
  • Designated Service Providers
  • Thresholds
  • Additional benefits if applicable


Category: Bonitas
Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: Bonitas Agents
Course Duration: 2 hours
Course Owner/Facilitator: Nambitha Mfene

Bonitas 2023 Workbook

Category: Non-clinical: Call Centre
Skill Level: Basic
System/Tool Relevance: NEXUS
Target Audience: Non Clinical- Call center
Course Duration: 3 days
Course Owner/Facilitator: Nambitha Mfene

Bonitas ADS 2022

Category: Bonitas
Skill Level: Intermediate
System/Tool Relevance: n/a
Target Audience: Bonitas staff
Course Duration: 30 min
Course Owner/Facilitator: Liezel Prinsloo

Bonitas aPMB Clinical PKA February 2023

Category: Product Knowledge Assessments(PKA)
Skill Level: Intermediate
System/Tool Relevance: UMS Nexxus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

Bonitas aPMB PKA February 2023

Category: Assessments
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma

Bonitas April 2023 PKA - BonStart/ BonStart Plus Options

Category: PKA_Key Accounts
Skill Level: Basic
System/Tool Relevance: OneMind
Target Audience: Bonitas Ops and BDS employees
Course Duration: 1 hour
Course Owner/Facilitator: Nazlie Biggars

Bonitas April 2023 PKA - BonStart/ BonStart Plus Options

Category: PKA_Escalations
Skill Level: Basic
System/Tool Relevance: OneMind
Target Audience: Bonitas Ops and BDS employees
Course Duration: 1 hour
Course Owner/Facilitator: Nazlie Biggars

Bonitas April 2023 PKA - BonStart/ BonStart Plus Options

Category: PKA_Call Centre
Skill Level: Basic
System/Tool Relevance: OneMind
Target Audience: Bonitas Ops and BDS employees
Course Duration: 1 hour
Course Owner/Facilitator: Nazlie Biggars

Bonitas April 2023 PKA - BonStart/ BonStart Plus Options

Category: PKA_Admin Support
Skill Level: Basic
System/Tool Relevance: OneMind
Target Audience: Bonitas Ops and BDS employees
Course Duration: 1 hour
Course Owner/Facilitator: Nazlie Biggars

Bonitas April 2023 PKA - BonStart/ BonStart Plus Options

Category: PKA_Broker Support
Skill Level: Basic
System/Tool Relevance: OneMind
Target Audience: Bonitas Ops and BDS employees
Course Duration: 1 hour
Course Owner/Facilitator: Nazlie Biggars

Bonitas April 2023 PKA - BonStart/ BonStart Plus Options

Category: PKA_Retentions
Skill Level: Basic
System/Tool Relevance: OneMind
Target Audience: Bonitas Ops and BDS employees
Course Duration: 1 hour
Course Owner/Facilitator: Nazlie Biggars

BONITAS Assessments

Category: Non-Clinical Assessments: Products
Skill Level: Basic
System/Tool Relevance: One Mind and SPP
Target Audience: Service Consultants and Specialists
Course Duration: 120 minutes
Course Owner/Facilitator: Laudette Paulo

BONITAS BDS BROKER SUPPORT_UNDERWRITING ASSESSMENT

Category: PKA_Bonitas
Skill Level: Basic
System/Tool Relevance: Bonitas Underwriting Policy
Target Audience: BON BDS BROKER SUPPORT
Course Duration: 60 MIN
Course Owner/Facilitator: Nazlie Biggars

BONITAS Benefit Spreadsheet

Category: Clinical Assessments: Chronic Medicine Management

Bonitas Benefits and Limits

Category: Bonitas 2025
Skill Level: Basic
System/Tool Relevance: ShairPoint
Target Audience: Bonitas Staff Members
Course Duration: 2 hours
Course Owner/Facilitator: Laudette Paulo
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