Bonitas 2023 Workbook

Skill Level: Basic
System/Tool Relevance: NEXUS
Target Audience: Non Clinical- Call center
Course Duration: 3 days
Course Owner/Facilitator: Nambitha Mfene

Call Centre Queries 2023



Skill Level: Basic
System/Tool Relevance: System
Target Audience: Call Centre Agents
Course Duration: 5 days
Course Owner/Facilitator: Ursula Huxham

UMS Overview 2023

Skill Level: Basic
System/Tool Relevance: UMS
Target Audience: Call Center Agents
Course Duration: 1hr
Course Owner/Facilitator: Rashid Abrahams

Nexus on Call 2023

Skill Level: Basic
System/Tool Relevance: Nexus
Target Audience: All staff that deal with members/Providers
Course Duration: 4 days
Course Owner/Facilitator: Renado Campbell

BONITAS 2021 Product

Skill Level: Basic
System/Tool Relevance: NEXUS
Target Audience: Call Center Agents
Course Duration: 1hr
Course Owner/Facilitator: Nambitha Mfene

Introduction to Healthcare

Skill Level: Basic
System/Tool Relevance: NEXUS
Target Audience: Call Center Agants
Course Duration: 1hr
Course Owner/Facilitator: Rashid Abrahams

POLMED Product

Skill Level: Basic
System/Tool Relevance: NEXUS
Target Audience: Call Center Agents
Course Duration: 1hr
Course Owner/Facilitator: Rashid Abrahams