Skill Level: Basic
System/Tool Relevance: UMS/Nexus
Target Audience: Call Centre Agents
Course Duration: 1.5 hours
Course Owner/Facilitator: Rashid Abrahams
Skill Level: Basic
System/Tool Relevance: UMS/Nexus
Target Audience: Call Centre Agents
Course Duration: 45 minutes
Course Owner/Facilitator: Rashid Abrahams
Skill Level: Basic
System/Tool Relevance: SPP
Target Audience: Staff and Team Leaders
Course Duration: 30 Minutes
Course Owner/Facilitator: Denvor Pillay
- Teacher: Ursula Huxham
Skill Level: Advanced
System/Tool Relevance: Nexus
Target Audience: Call Centre Agents
Course Duration: 3.5 hours
Course Owner/Facilitator: Jamie-Lee Bowker
