Expand all

AECI 2022

This module gives an explanation and guideline of the medical option which the member has chosen which includes:                                                              

  • Various benefits which are paid from risk, day to day benefits or savings 
  • Exclusions
  • Provider Networks
  • Thresholds
  • Additional benefits if applicable


Skill Level: Basic
System/Tool Relevance: SPP and NEXUS
Target Audience: Call Centre Agents
Course Duration: 3hrs
Course Owner/Facilitator: Cirsty Page

BARLOWORLD 2022

This module gives an explanation and guideline of the medical option which the member has chosen which includes:                                                              

  • Various benefits which are paid from risk, day to day benefits or savings 
  • Exclusions
  • Provider Networks
  • Thresholds
  • Additional benefits if applicable


Skill Level: Basic
System/Tool Relevance: SPP and NEXUS
Target Audience: Call Centre Agents
Course Duration: 3hrs
Course Owner/Facilitator: Cirsty Page

HORIZON 2022

Skill Level: Normal
System/Tool Relevance: Relevant
Target Audience: Employees
Course Duration: 3hrs
Course Owner/Facilitator: Cirsty Page

MBMED 2022

Skill Level: basic
System/Tool Relevance: Relevant
Target Audience: Employees
Course Duration: 3hrs
Course Owner/Facilitator: Cirsty Page

MEDSHIELD 2022

Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: Clinical Agents
Course Duration: 3 hours
Course Owner/Facilitator: Tlekele Khuboni

PARMED 2022

Skill Level: basic
System/Tool Relevance: Relevant
Target Audience: Employees
Course Duration: 3hrs
Course Owner/Facilitator: Cirsty Page

SABC 2022

Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: Call Centre Agent
Course Duration: 2 hours
Course Owner/Facilitator: Cirsty Page

SAMWUMED 2022

This module gives an explanation and guideline of the medical option which the member has chosen which includes:                                                              

  • Various benefits which are paid from risk, day to day benefits or savings 
  • Exclusions
  • Provider Networks
  • Designated Service Providers
  • Thresholds
  • Additional benefits if applicable


Skill Level: Basic
System/Tool Relevance: SPP
Target Audience: Call Centre Agents
Course Duration: 3hrs
Course Owner/Facilitator: Shubnum Ally