Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Thea Bothma
Skill Level: Basic
System/Tool Relevance: GEMS Processes on One Mind
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: One Mind - GEMS Processes
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: GEMS Action Guides, GEMS Debt Management Policy
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: Inter SPN Training, ASI Presentation, Contribution and Debt Management Presentation
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: GEMS Debt Management Policy, GEMS Action Guides
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: GEMS Noddy Guides, Processes
Target Audience: Credit Controllers, Call Centre Agents, Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: GEMS Values, GEMS Communication
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: Scheme Rules, SOP, Work Instruction, Policies, Business Processes, Noddy Guides
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: Scheme Rules, SOP, Work Instruction, Policies, Business Processes, Noddy Guides
Target Audience: Credit Controllers, Call Centre Agents , Call Centre Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: Scheme Rules, SOP, Work Instruction, Policies, Business Processes, Noddy Guides
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: Work Instructions, SOP, Policies, SPN Procedures
Target Audience: Credit Controllers, Call Centre Agents & Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: Scheme Rules, SOP, Work Instruction, Policies
Target Audience: Credit Controllers, Call Centre Agents , Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas
Skill Level: Basic
System/Tool Relevance: Work Instructions, Policies, Inter - SPN SOP's, Business Processes, Noddy Guides
Target Audience: Credit Controllers, Call Centre Agents, Team Leaders
Course Duration: 40 Minutes
Course Owner/Facilitator: Shirley Thomas