Skill Level: Basic
System/Tool Relevance: Nexus
Target Audience: Call Centre Agents
Course Duration: 90 minutes
Course Owner/Facilitator: Catherine Ross
Skill Level: Intermediate
System/Tool Relevance: DC and DA SOPs
Target Audience: CMM agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Nikiwe Maphanga
Skill Level: Intermediate
System/Tool Relevance: One Mind Nexus
Target Audience: Pre-Clinical Agents
Course Duration: 40 Minutes
Course Owner/Facilitator: Nikiwe Maphanga
Skill Level: Intermediate
System/Tool Relevance: Scheme Rule Changes Documents
Target Audience: GEMS CMM and aPMB Agents
Course Duration: 40 minutes
Course Owner/Facilitator: Nikiwe Maphanga