3 Tier Assessment - HBM Claims

Skill Level: Basic / Intermediate
System/Tool Relevance: Gexus /Nexus /UMS
Target Audience: Call Centre /Data Capturers/Back Office
Course Duration: 1 Hour
Course Owner/Facilitator: Marisa Engelbrecht

3 Tier Assessment : Non-Clinical :Bonitas

Skill Level: Basic ,Intermediate and Adavenced
System/Tool Relevance: Nexus
Target Audience: Call centre agents and Back office/Admin
Course Duration: 45 minutes
Course Owner/Facilitator: Jamie-Lee Bowker

3 Tier Assessment :Non-Clinical :BonCap

Skill Level: Basic ,Intermediate and Advanced
System/Tool Relevance: Nexus
Target Audience: Call Centre Agents and Back office/Admin
Course Duration: 45 minutes
Course Owner/Facilitator: Jamie-Lee Bowker

3 Tier Assessment - HealthCare Provider Centre

Skill Level: Intermediate
System/Tool Relevance: Nexus
Target Audience: Call Centre and Back Office/Support Agents
Course Duration: 75 minutes
Course Owner/Facilitator: Ursula Huxham

3 Tier Assessments: Non-Clinical -Corporate Schemes

Skill Level: Basic ,Intermediate and Advanced
System/Tool Relevance: Nexus
Target Audience: Call centre agents and Back office/Admin
Course Duration: 45 minutes
Course Owner/Facilitator: Jamie-Lee Bowker

HBM Call Centre – Tier Assessment

Skill Level: Basic
System/Tool Relevance: UMS
Target Audience: Call Centre agent
Course Duration: 45 minutes
Course Owner/Facilitator: Gilian Damons

3 Tier Assessment - Polmed (Non-Clinical)

Skill Level: Basic, Intermediate and Advanced
System/Tool Relevance: Nexus
Target Audience: Call Centre Agents and Back Office/Admin
Course Duration: 45 minutes
Course Owner/Facilitator: All Health Admin Learning Consultants

3 Tier Assessment - Fedhealth (Non-Clinical)

Skill Level: Basic, Intermediate and Advanced
System/Tool Relevance: Nexus
Target Audience: Call Centre and Back Office/Admin Agents
Course Duration: 45 minutes
Course Owner/Facilitator: All Health Admin Learning Consultants

HBM Oncology Call Centre - 3 Tier Assessment

Skill Level: Basic/Intermediate
System/Tool Relevance: GEXUS/NEXUS/UMS
Target Audience: Call centre/Data capturers/Back-office
Course Duration: 45 minutes
Course Owner/Facilitator: Marisa Engelbrecht

Hospital Claims Assessing - 3 Tier Assessment

Skill Level: Basic/Intermediate
System/Tool Relevance: GEXUS/NEXUS/UMS
Target Audience: Call centre/Data capturers/Back-office
Course Duration: 45 minutes
Course Owner/Facilitator: Marisa Engelbrecht

CMM - 3 Tier Assessments

Skill Level: Basic /Intermediate
System/Tool Relevance: Nexus, Gexus, UMS, Reimbursement Guidelines
Target Audience: Call Centre Agents, Back Office agents, Data Capture agent
Course Duration: 45 minutes
Course Owner/Facilitator: Marisa Engelbrecht

aPMB - 3 Tier assessments

•

Skill Level: Intermediate
System/Tool Relevance: Nexus, Gexus, UMS, Reimbursement Guidelines
Target Audience: Call Centre Agents, Back Office agents, Data Capture agents
Course Duration: 45 minutes
Course Owner/Facilitator: Marisa Engelbrecht