Skill Level: Intermediate
System/Tool Relevance: One Mind
Target Audience: GEMS Care Managers
Course Duration: 45 minutes
Course Owner/Facilitator: Vuyo Damane
Search results: 1253
Category: CMM Modules
Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: Call Centre Agents
Course Duration: 2hours
Course Owner/Facilitator: Nina Anne Santa Maria
- Teacher: Nau-Sheen Wadee
Category: Skills Development
Skill Level: Basic
System/Tool Relevance: Gexus and UMS
Target Audience: All GEMS Agents
Course Duration: 1 Hour
Course Owner/Facilitator: Nau-Sheen Wadee
Category: GEMS 2025
Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: GEMS Staff Members
Course Duration: 2 hours
Course Owner/Facilitator: Laudette Paulo
This module gives an explanation and guideline of the medical option which the member has chosen which includes:
- Various benefits which are paid from risk, day to day benefits or savings
- Exclusions
- Provider Networks
- Designated Service Providers
- Thresholds
- Additional benefits if applicable
Category: GEMS
Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: GEMS Agents
Course Duration: 2 hours
Course Owner/Facilitator: Sheena Hartgill
Category: GEMS 2025
Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: GEMS Staff Members
Course Duration: 2 hours
Course Owner/Facilitator: Laudette Paulo
Category: Skills Development
Skill Level: Basic
System/Tool Relevance: GEXUS
Target Audience: Call center agents
Course Duration: 120 min
Course Owner/Facilitator: Nina Anne Santa Maria
Category: GEMS
Skill Level: Basic
System/Tool Relevance: Gexus and UMS
Target Audience: All GEMS teams
Course Duration: 1hour
Course Owner/Facilitator: Susan Mostert
- Teacher: Dina Louw
Category: HBM Modules 2022
Skill Level: Intermediate
System/Tool Relevance: UMS; Nexus; Gexus; SPP
Target Audience: Clinical Agents
Course Duration: 1 hour 30 min
Course Owner/Facilitator: Dina Louw
Skill Level: Intermediate
System/Tool Relevance: UMS; Nexus; Gexus; SPP
Target Audience: Clinical Agents
Course Duration: 1 hour 30 min
Course Owner/Facilitator: Dina Louw
Category: Case Management
Skill Level: Intermediate
System/Tool Relevance: UMS
Target Audience: Case Managers
Course Duration: 1 hour
Course Owner/Facilitator: Gilian Damons
- Teacher: Nina Anne Santa Maria
Category: Clinical Assessments:Networks
Skill Level: Basic
System/Tool Relevance: Gexus
Target Audience: Call Centre Agents
Course Duration: 60 minutes
Course Owner/Facilitator: Nina Anne Santa Maria
Category: Clinical Assessments:Networks
Skill Level: Basic
System/Tool Relevance: Gexus
Target Audience: Call Centre Agents
Course Duration: 60 minutes
Course Owner/Facilitator: Nina Anne Santa Maria
Category: GEMS: Script Renewal and Compliance
Skill Level: Basic
System/Tool Relevance: Gexus
Target Audience: Call centre agents
Course Duration: 45 minutes
Course Owner/Facilitator: Nina Anne Santa Maria
Category: CMM Modules
Skill Level: Basic
System/Tool Relevance: SharePoint
Target Audience: Call Centre Agents
Course Duration: 2hours
Course Owner/Facilitator: Nina Anne Santa Maria
Category: GEMS: Script Renewal and Compliance
Skill Level: Basic
System/Tool Relevance: Gexus
Target Audience: Call centre agents
Course Duration: 45 minutes
Course Owner/Facilitator: Nina Anne Santa Maria
Skill Level: Intermediate
System/Tool Relevance: Underwriting
Target Audience: ADRM Care Managers
Course Duration: 45 minutes
Course Owner/Facilitator: Vuyo Damane
Category: PKA_GEMS
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma
Category: PKA_GEMS
Skill Level: Intermediate
System/Tool Relevance: UMS Nexus
Target Audience: Agents
Course Duration: 40
Course Owner/Facilitator: Thea Bothma
Category: PKA_GEMS
Skill Level: Intermediate
System/Tool Relevance: UMS /NEXUS
Target Audience: Agents
Course Duration: 41
Course Owner/Facilitator: Thea Bothma